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1800 244 400 INTL. +61 3 8827 0770
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MainStay Suites Mackay

MainStay Suites Mackay

Mackay Queensland
Check in 2:00 PM
Check out 10:00 AM
Step into a world of family fun and comfort at MainStay Suites Mackay, where every moment is designed to delight both kids and parents, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 15 minutes walk to Bluewater Lagoon and 15 minutes walk to Caneland Central.

Kids stay happy thanks to premium bedding, air conditioning, complimentary high-speed WiFi, a private bathroom with premium toiletries, a 42-inch flat-screen TV, daily housekeeping and in-room coffee & tea facilities, kid-friendly amenities and movie nights. Conveniences include a phone, wheelchair-accessibility, an iron and ironing board, a desk and an in-room safe.

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Property Details

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Newspapers in lobby (surcharge)
  • Vending machine
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 1
  • Conference space size (meters) - 72
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Free WiFi
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Picnic area
  • Garden
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Luggage storage
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Free self parking
  • Conference space
  • Fitness facilities
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 775
  • Total number of rooms - 97

Check-in

Check-in is from 2:00 PM until 10:00 AM. Guests must be at least 18 to check-in.

The front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

At MainStay Suites Mackay, enjoy a satisfying meal at the restaurant.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mackay? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Artspace Mackay - 0.2 km / 0.1 mi
Mackay Enertainment and Convention Centre - 0.5 km / 0.3 mi
Jubilee Park - 0.6 km / 0.4 mi
Bluewater Lagoon - 0.6 km / 0.4 mi
Caneland Central - 0.7 km / 0.4 mi
Ken Burgess Orchid House - 1.8 km / 1.1 mi
Harrup Park - 2.4 km / 1.5 mi
Great Barrier Reef Arena - 2.4 km / 1.5 mi
Mackay Basketball Stadium - 3 km / 1.9 mi
BB Print Stadium - 3.2 km / 2 mi
Town Beach - 3.6 km / 2.2 mi
Mackay Regional Botanical Gardens - 3.9 km / 2.4 mi
Mackay Base Hospital - 4.1 km / 2.6 mi
Far Beach - 4.2 km / 2.6 mi
Pioneer Valley - 4.4 km / 2.7 mi
The preferred airport for MainStay Suites Mackay is Mackay, QLD (MKY) - 6.3 km / 3.9 mi

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Parking height restrictions apply
  • Beach nearby

Pets

  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

38 Macalister Street, Mackay, Queensland 4740, Australia
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