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Sheraton Surabaya Hotel and Towers

Sheraton Surabaya Hotel and Towers

Surabaya East Java
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Sheraton Surabaya Hotel and Towers, where relaxation is an art form, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 20 minutes walk to BG Junction and 5 minutes drive to Taman Hiburan Rakyat.

Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

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Property Details

Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.

  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Vegetable garden
  • Accessible airport shuttle
  • Recycling
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Handrails in stairways
  • Conference center
  • Wheelchairs available on site
  • Number of accessible parking spaces - 15
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Rooftop garden
  • Banquet hall
  • Infant/toddler toys
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • 24-hour pool access
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Shopping mall on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Housekeeping on request
  • Designated smoking areas (fines apply)
  • Terrace
  • Tennis on site
  • Access to nearby outdoor pool
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Pool umbrellas
  • Number of meeting rooms - 8
  • No single-use plastic stirrers
  • Conference space size (meters) - 41
  • Limo or town car service available
  • Designated smoking areas
  • Airport transportation (surcharge)
  • Water dispenser
  • Barbecue grill(s)
  • Wheelchair accessible (may have limitations)
  • Health or beauty spa nearby
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Full-service spa
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 59
  • Registration desk height (inches) - 47
  • Stairwell handrail height (inches) - 20
  • Elevator door width (centimeters) - 150
  • Children's toys
  • Children's games
  • Stairwell handrail height (centimeters) - 51
  • Number of restaurants - 3
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 441

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 19 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 19 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tunjungan Plaza - 0.1 km / 0.1 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1.1 km / 0.7 mi
Surabaya Youth Center - 1.2 km / 0.7 mi
BG Junction - 1.3 km / 0.8 mi
Sharp Bamboo Monument - 1.5 km / 0.9 mi
Taman Hiburan Rakyat - 1.5 km / 0.9 mi
Balai Pemuda - 1.5 km / 1 mi
Surabaya Plaza Shopping Mall - 1.6 km / 1 mi
Grand City Surabaya - 1.7 km / 1.1 mi
Submarine Monument - 1.8 km / 1.1 mi
World Trade Centre - 1.9 km / 1.2 mi
Old City - 2.2 km / 1.4 mi
Masjid al Akbar - 2.2 km / 1.4 mi
Arab Quarter - 2.2 km / 1.4 mi
The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi

  • 24-hour pool access
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 340000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 786500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Embong Malang 25-31, Surabaya, East Java 60261, Indonesia
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Free WiFi
Vegetarian breakfast available
Free self parking
Number of restaurants - 3
Children's pool
Number of bars/lounges - 1