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Palm Park Hotel Surabaya

Palm Park Hotel Surabaya

Surabaya Jawa Timur
Check in 2:00 PM
Check out 12:00 PM
Your journey of exceptional moments begins the instant you cross the threshold of Palm Park Hotel Surabaya, where every detail is crafted to elevate your stay, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 6 minutes drive to Surabaya Plaza Shopping Mall and 8 minutes drive to Tunjungan Plaza.

Our spacious rooms feature in-room coffee & tea facilities, room service, complimentary high-speed WiFi, daily housekeeping, a private bathroom with premium toiletries, air conditioning and a 40-inch flat-screen TV, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include a desk and a phone.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.

  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • No accessible shuttle
  • Luggage storage
  • Number of meeting rooms - 9
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of restaurants - 1
  • Designated smoking areas
  • Arcade/game room
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Shopping mall on site
  • Art gallery on site
  • Concierge services
  • Total number of rooms - 101

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 17 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Other details

Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gelora 10 November Stadium - 0.5 km / 0.3 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
ITC Surabaya Mega Grosir - 2 km / 1.2 mi
Taman Hiburan Rakyat - 2.2 km / 1.4 mi
Grand City Surabaya - 2.2 km / 1.4 mi
Pasar Atum Mall - 2.4 km / 1.5 mi
Heroic Monument - 2.6 km / 1.6 mi
Surabaya Grand Mosque - 2.6 km / 1.6 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 2.8 km / 1.7 mi
Hero Monument and November 10th Museum - 2.8 km / 1.7 mi
Kertopaten Night Market - 2.8 km / 1.8 mi
Gereja Perawan Maria Tak Berdosa - 2.8 km / 1.8 mi
Surabaya Youth Center - 3 km / 1.8 mi
Submarine Monument - 3.1 km / 1.9 mi
Kong Co Kong Tik Cun Ong Temple - 3.1 km / 1.9 mi
The nearest major airport is Surabaya (SUB-Juanda) - 21.4 km / 13.3 mi

  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Hotel policies

General

  • Professional property host/manager
  • Guests must provide proof of COVID-19 vaccination
  • No cribs (infant beds) available
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • No rollaway/extra beds available
  • Essential workers only - NO
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
  • Self parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur 60142, Indonesia
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