Porta da Mar

Check-in

Check-in is from 1:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 5:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Google Pay and Apple Pay
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include luggage storage and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Via Garibaldi - 0.1 km / 0.1 mi
Bacino San Marco - 0.1 km / 0.1 mi
Venetian Arsenal - 0.2 km / 0.1 mi
Arsenale della Biennale di Venezia - 0.4 km / 0.3 mi
Riva degli Schiavoni - 0.4 km / 0.3 mi
San Zaccaria Waterbus - 0.5 km / 0.3 mi
Giardini della Biennale - 0.8 km / 0.5 mi
Doge's Palace - 0.9 km / 0.6 mi
Bridge of Sighs - 0.9 km / 0.6 mi
St. Mark's Square - 1 km / 0.6 mi
St Mark's Campanile - 1 km / 0.6 mi
St. Mark's Basilica - 1.1 km / 0.7 mi
Tesoro - 1.1 km / 0.7 mi
Chiesa di Santa Maria Formosa - 1.1 km / 0.7 mi
San Teodoro - 1.2 km / 0.7 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.