Check-in is from 3:00 PM until 10:00 PM.
Guests must be at least 18 to check-in.
The front desk is open daily from 8 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Due to a local event, traffic restrictions will be in place in the area surrounding the property on November 23, 2026, from 11:30 AM to 7:15 PM. Guests should expect heavy traffic delays when accessing or leaving the property. Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 4 km away).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.
