Check-in is from 3:00 PM until midnight.
Guests must be at least 18 to check-in.
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is accessible by boat. Boat transfers are available from Jesselton Point Ferry Terminal, Kota Kinabalu to the resort. The boat departs from Jesselton Point at 12:30 PM, 4:30 PM, and 10 PM (no charge); and from the resort at 11 AM (no charge) and 3:30 PM, 5:30 PM, and 11 PM (MYR 50 per person). For other departures, guests will need to hire a private boat charter. Guests are advised to contact the resort at least 72 hours in advance of arrival to arrange boat transfers.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property