Excelsior Hotel Ernst am Dom

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hohe Strasse - 0.1 km / 0.1 mi
Pixie Fountain - 0.3 km / 0.2 mi
Cologne Cathedral - 0.3 km / 0.2 mi
Museum Ludwig - 0.3 km / 0.2 mi
Wallraf Square - 0.3 km / 0.2 mi
Musical Dome - 0.4 km / 0.2 mi
Romano-Germanic Museum - 0.4 km / 0.3 mi
Foto-Museum Agfa Foto-Historama - 0.4 km / 0.3 mi
Cologne City Museum - 0.4 km / 0.3 mi
Kolumba - 0.5 km / 0.3 mi
Hohenzollern Bridge - 0.5 km / 0.3 mi
National Socialist Documentation Center - 0.5 km / 0.3 mi
Cologne Philharmonic - 0.5 km / 0.3 mi
Old Market - 0.5 km / 0.3 mi
Archaeological Zone Roman Praetorium - 0.6 km / 0.4 mi
The nearest airports are:
Cologne - Bonn Airport (CGN) - 15.5 km / 9.6 mi
Düsseldorf Intl. Airport (DUS) - 61.2 km / 38.1 mi
The preferred airport for Excelsior Hotel Ernst am Dom is Cologne - Bonn Airport (CGN).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Green Globe
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.