Grand Hyatt Shenzhen

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires guests to wear swimming caps while in the pool.

Other details

Grab a bite at China Lodge, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
The MixC Shopping Mall - 0.7 km / 0.5 mi
International Foreign Trade Center - 1.1 km / 0.7 mi
Shenzhen Museum - 1.1 km / 0.7 mi
Shenzhen Grand Theater - 1.2 km / 0.8 mi
KK Mall - 1.3 km / 0.8 mi
Huaqiangbei - 1.3 km / 0.8 mi
Luohu Commercial City - 1.5 km / 0.9 mi
Shenzhen Science and Technology Museum - 1.5 km / 0.9 mi
Dongmen Pedestrian Street - 1.6 km / 1 mi
Luohu Port - 1.9 km / 1.2 mi
SEG Electronics - 2.4 km / 1.5 mi
Honghu Park - 2.9 km / 1.8 mi
Shenzhen Central Park - 3.4 km / 2.1 mi
Shenzhen International Exhibition Center - 3.6 km / 2.2 mi
Shenzhen Lianhuashan Park - 5 km / 3.1 mi
The nearest airports are:
Hong Kong International Airport (HKG) - 52.3 km / 32.5 mi
Shenzhen Intl. Airport (SZX) - 38.8 km / 24.1 mi
The preferred airport for Grand Hyatt Shenzhen is Shenzhen Intl. Airport (SZX).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed