Hermitage Castelo - Casa Chafariz

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are required to download the property's SALTO KS mobile app before check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Staff check-in assistance is available 3-8 PM, and may be available on request for late arrivals until midnight (late check-in fee applies).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Tax ID - 513372091
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

To-go breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.

Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Catarina Viewpoint - 0.6 km / 0.4 mi
Mercado da Ribeira - 0.9 km / 0.6 mi
Estrela Basilica - 1 km / 0.6 mi
Camões Square - 1 km / 0.6 mi
Principe Real Square - 1.1 km / 0.7 mi
Pink Street - 1.1 km / 0.7 mi
Fado in Chiado - 1.1 km / 0.7 mi
Botanical Garden - 1.1 km / 0.7 mi
Fernando Pessoa Statue - 1.1 km / 0.7 mi
National Museum of Natural History - 1.2 km / 0.7 mi
São José - 1.2 km / 0.7 mi
Miradouro de São Pedro de Alcântara - 1.3 km / 0.8 mi
Carmo Convent - 1.4 km / 0.8 mi
Armazens do Chiado Mall - 1.4 km / 0.9 mi
Santa Justa Elevator - 1.5 km / 0.9 mi
The nearest airports are:
Humberto Delgado Airport (LIS) - 14 km / 8.7 mi
Cascais (CAT) - 21 km / 13.1 mi

• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Events/parties not allowed
• Contactless check-in is available
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 300 per stay
• A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.