Select a currency
Home
Travel
Company
Extras
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Hotel Palapa Palace

Hotel Palapa Palace

Tuxtla Gutierrez CHIS
Check in 1:00 PM
Check out 1:00 PM
Discover a paradise for pets and their owners at Hotel Palapa Palace, where four-legged travelers are treated like VIP guests, you'll be a 3-minute walk from Plaza Ambar and within a 5-minute drive of Chiapas Convention Center. This hotel is 40 minutes drive to Canon del Sumidero National Park and 6 minutes drive to Foro Chiapas.

Relax in accommodations featuring daily housekeeping, mini-refrigerator, air conditioning, a private bathroom with premium toiletries, a flat-screen TV, room service, premium bedding and complimentary high-speed WiFi, easy-clean surfaces and versatile comforts. Conveniences include a desk, a phone and an in-room safe.

See all nearby hotels

Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Proposal/romance packages available
  • Vending machine
  • Pool umbrellas
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Garden
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Area shuttle (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Handrails in stairways
  • Business center
  • Water dispenser
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Free self parking
  • Elevator
  • Terrace
  • Computer station
  • Pool sun loungers
  • 24-hour business center
  • Total number of rooms - 82
  • Number of floors - 2

Check-in

Check-in is from 1:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to noon for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Ambar - 0.3 km / 0.2 mi
Foro Chiapas - 3.4 km / 2.1 mi
Plaza Crystal Shopping Mall - 3.4 km / 2.1 mi
Chiapas Fairgrounds - 3.6 km / 2.3 mi
Joyyo Mayu Park - 3.8 km / 2.3 mi
Chiapas Convention Center - 3.9 km / 2.4 mi
Cana Hueca Park - 3.9 km / 2.4 mi
Plaza las Americas Shopping Mall - 4.3 km / 2.7 mi
Galerias Bonampak - 4.7 km / 2.9 mi
Bicentennial Park - 4.9 km / 3 mi
Mirador Los Amorosos - 5.1 km / 3.1 mi
Museo de la Marimba - 5.5 km / 3.4 mi
Marimba Park - 5.8 km / 3.6 mi
Noquis Park - 5.9 km / 3.6 mi
Museum of the City of Tuxtla Gutiérrez - 6.2 km / 3.8 mi
The preferred airport for Hotel Palapa Palace is Angel Albino Corzo Intl Airport (TGZ) - 40.4 km / 25.1 mi

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Essential workers only - NO

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 18
  • Pet max weight (per pet) in kg is 8
  • Pets allowed (no fees)
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard Belisario Dominguez No. 4389, Tuxtla Gutierrez, CHIS 29054, Mexico
See all nearby