Hotel Portales Del Campestre

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy a meal at Portales, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:30 AM to 9:30 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Frontera Park - 0.1 km / 0.1 mi
Santafé Mall - 1.5 km / 0.9 mi
El Castillo Museum - 1.5 km / 0.9 mi
Castle's Museum - 1.5 km / 0.9 mi
Oviedo Shopping Center - 1.5 km / 0.9 mi
EAFIT University - 1.7 km / 1.1 mi
Río Sur Shopping Center - 1.7 km / 1.1 mi
Golden Mile - 1.8 km / 1.1 mi
Museo El Castillo - 2 km / 1.2 mi
La Strada Mall - 2 km / 1.3 mi
Las Vegas Clinic - 2.4 km / 1.5 mi
Medellín Clinic - El Poblado - 2.6 km / 1.6 mi
Linear Park President - 2.7 km / 1.7 mi
El Tesoro Shopping Park - 2.8 km / 1.8 mi
Poblado Park - 3 km / 1.8 mi
The preferred airport for Hotel Portales Del Campestre is Jose Maria Cordova Intl. Airport (MDE) - 23.9 km / 14.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 10:00 AM to 7:00 PM.
• Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• LGBTQIA+ friendly
• COVID-19 vaccine must have been received a minimum number of days before check-in: 1
• Minimum age for proof of COVID-19 vaccination requirement: 7
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.