Villa Tortugas

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 25 to check-in.

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by telephone prior to arrival to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Planning an event in Akumal? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hekab Be Biblioteca - 3.9 km / 2.4 mi
Akumal Ecological Center - 4.2 km / 2.6 mi
Akumal Beach - 4.6 km / 2.9 mi
Half Moon Bay - 6.3 km / 3.9 mi
Yal-ku Lagoon - 6.9 km / 4.3 mi
Riviera Maya Golf Club - 7.1 km / 4.4 mi
Aktun Chen - 7.1 km / 4.4 mi
Xcacel Beach - 12 km / 7.5 mi
Xcacel-Xcacelito Sanctuary - 13.6 km / 8.5 mi
Xcacelito Beach - 13.6 km / 8.5 mi
Xel-Há Park - 14 km / 8.7 mi
Xpu-ha Beach - 15.1 km / 9.4 mi
Tajma Ha Cenote - 15.2 km / 9.4 mi
Caleta Chac-hal-al - 15.4 km / 9.6 mi
Ecopark Kantun Chi - 15.6 km / 9.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 56 km / 34.8 mi
Tulum Intl. Airport (TQO) - 70 km / 43.5 mi
Cancun Intl. Airport (CUN) - 94.3 km / 58.6 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Events/parties allowed
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• 6 percent cleaning fee will be charged

We have included all charges provided to us by the property.