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Grand Tropic Suites Hotel Surabaya

Grand Tropic Suites Hotel Surabaya

Surabaya East Java
Check in 2:00 PM
Check out 12:00 PM
With a stay at Grand Tropic Suites Hotel Surabaya in Surabaya (Ngagel), you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. This family-friendly hotel is 1 mi (1.6 km) from Taman Bungkul and 1.4 mi (2.2 km) from Surabaya Zoo.

Make yourself at home in one of the 215 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Renewable energy source - geothermal
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 2
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Designated smoking areas
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Electric car charging station
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Laundry facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Ballroom
  • Wheelchair accessible
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Picnic area
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Billiards or pool table
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Free self parking
  • Terrace
  • Computer station
  • Concierge services


Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses geothermal energy, plus a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Janggala Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Surabaya Zoo - 0.6 km / 0.4 mi
Monument Of Suroboyo - 0.8 km / 0.5 mi
Taman Bungkul - 0.8 km / 0.5 mi
Mpu Tantular Museum - 0.9 km / 0.6 mi
House of Sampoerna - 1.6 km / 1 mi
Surabaya Town Square - 1.7 km / 1.1 mi
Royal Plaza Surabaya - 1.8 km / 1.1 mi
Korea Park - 2 km / 1.2 mi
Lapangan Thor Stadium - 2.5 km / 1.5 mi
Ciputra World Mall - 3.1 km / 1.9 mi
Sharp Bamboo Monument - 3.6 km / 2.2 mi
Universitas Islam Negeri Sunan Ampel Surabaya - 3.8 km / 2.3 mi
Submarine Monument - 4.1 km / 2.6 mi
Surabaya Plaza Shopping Mall - 4.2 km / 2.6 mi
Grand City Surabaya - 4.4 km / 2.7 mi
The nearest major airport is Surabaya (SUB-Juanda) - 14.6 km / 9.1 mi

  • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Other charges

  • Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 80000 for children
  • Airport shuttle fee: IDR 286000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Jalan Ngagel No 173-175, Surabaya, East Java 60246, Indonesia