Rixos Almaty Hotel

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Stop by the hotel's restaurant, Brasserie, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has 1478 square feet (137 square meters) of space consisting of a conference center and 9 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nedelka Park - 0.9 km / 0.6 mi
St Nicholas Cathedral - 0.9 km / 0.6 mi
Almaty Opera House - 1.1 km / 0.7 mi
Zenkov Cathedral - 1.4 km / 0.9 mi
Lermontov Russian Drama Theatre - 1.5 km / 0.9 mi
MEGA Park - 1.7 km / 1.1 mi
28 Panfilov Heroes Memorial Park - 2 km / 1.2 mi
Auezov Kazakh Drama Theatre - 2 km / 1.2 mi
Respublika Alanghy - 2 km / 1.3 mi
Kazakhstan Independence Monument - 2 km / 1.3 mi
Almaty Central Stadium - 2.1 km / 1.3 mi
Republic Square - 2.1 km / 1.3 mi
Fantasy World Almaty - 2.1 km / 1.3 mi
Hippodrome - 2.2 km / 1.4 mi
Almaty Cathedral - 2.3 km / 1.4 mi
The preferred airport for Rixos Almaty Hotel is Almaty (ALA-Almaty Intl.) - 17.1 km / 10.6 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Parking height restrictions apply
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed