Step into a world of family fun and comfort at The Royal Haciendas All Inclusive, where every moment is designed to delight both kids and parents, you'll be within a 15-minute drive of Mamitas Beach and Quinta Avenida. This all-inclusive property is 30 minutes drive to Maroma Beach and 35 minutes drive to Xplor Theme Park.

Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, 4 spa tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Beach volleyball on site
Gift shops or newsstand
Shopping on site
Babysitting or childcare (surcharge)
Pool umbrellas
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 2
Number of hot tubs - 4
Designated smoking areas
Number of outdoor pools - 6
Number of swim-up bars - 1
Tours/ticket assistance
Sailing on site
Fitness classes on site
Free buffet breakfast
Recycling
Outdoor tennis courts - 2
Golf lessons available nearby
Free breakfast
Multilingual staff
Daily
Turkish bath/Hammam
Ecotours nearby
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Snorkeling on site
Fitness facilities
Supervised childcare/activities (free)
Basketball on site
Uncovered parking
Wheelchair accessible
Beach umbrellas
Health club
Arcade/game room
Garden
Wedding services
Full-service spa
Beach towels
Volleyball on site
Yoga classes/instruction on site
Free bicycles on site
Wheelchair accessible – no
Children's games
Luggage storage
Grocery/convenience store
Express check-out
Porter/bellhop
24-hour front desk
Lifeguard on site
Playground on site
Number of restaurants - 5
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Free valet parking
Kayaking on site
Terrace
Beach sun loungers
Tennis on site
Hair salon
Pool sun loungers
ATM/banking
Concierge services

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 25 to check-in.

Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Chun-Zumbul (diving site) - 0.9 km / 0.6 mi
Playa Xcalacoco - 1.2 km / 0.7 mi
Gran Coyote Golf - 1.7 km / 1.1 mi
Punta Esmeralda Beach - 1.9 km / 1.2 mi
Playa 88 - 2.4 km / 1.5 mi
Playa Avenida Colosio - 2.8 km / 1.7 mi
Guadalupe Church - 2.9 km / 1.8 mi
Coco Beach - 3.4 km / 2.1 mi
28 de Julio Square - 3.8 km / 2.3 mi
Quinta Avenida - 3.9 km / 2.4 mi
Mario Villanueva Stadium Madrid - 4 km / 2.5 mi
Quinta Alegría Shopping Mall - 4.3 km / 2.7 mi
Mamitas Beach - 4.6 km / 2.8 mi
Calle Corazón - 4.6 km / 2.9 mi
Pier Navega - 4.7 km / 2.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.4 km / 26.3 mi
Cancun Intl. Airport (CUN) - 52 km / 32.3 mi
The preferred airport for The Royal Haciendas All Inclusive is Cancun Intl. Airport (CUN).

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 300.00 per accommodation, per stay
A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico

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