Portal del Rodeo ApartaHotel - Arkadia Mall

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Satisfy your appetite for lunch or dinner at PORTAL DEL RODEO, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arkadia Shopping Center - 0.2 km / 0.1 mi
Juan Pablo II Airpark - 0.8 km / 0.5 mi
Parque Biblioteca Belen - 1.5 km / 1 mi
EAFIT University - 2.7 km / 1.7 mi
Belen's Park - 2.8 km / 1.8 mi
Chimeneas Park - 2.9 km / 1.8 mi
Monterrey Comercial Mall - 2.9 km / 1.8 mi
Las Vegas Clinic - 2.9 km / 1.8 mi
Centro Comercial Los Molinos - 3 km / 1.9 mi
Santa Fe Zoological Park - 3.2 km / 2 mi
Oviedo Shopping Center - 3.2 km / 2 mi
Golden Mile - 3.2 km / 2 mi
Río Sur Shopping Center - 3.3 km / 2 mi
Belén Sports Complex - 3.3 km / 2 mi
La Strada Mall - 3.3 km / 2 mi
The preferred airport for Portal del Rodeo ApartaHotel - Arkadia Mall is Jose Maria Cordova Intl. Airport (MDE) - 26.6 km / 16.6 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• The property is professionally cleaned.

Hotel policies

General

• Professional property host/manager
• Property uses a professional cleaning service
• Parking height restrictions apply
• Noise-free rooms not guaranteed
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.