Name: Palmaïa-The House of AïA: All Inclusive Wellness Resort
Address: Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.8

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Palmaïa-The House of AïA: All Inclusive Wellness Resort, where every moment is designed to delight both kids and parents, you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 8 minutes drive to Quinta Avenida and 8 minutes drive to Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.

Paddleboard on site
Dry cleaning/laundry service
Vegetarian breakfast available
Beach yoga on site
Parking (limited spaces)
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 2
Number of beach bars - 1
Number of outdoor pools - 4
Tours/ticket assistance
Energy-saving switches
Eco-friendly toiletries
Eco-friendly cleaning products provided
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Free beach club on site
Number of coffee shops/cafes - 1
Children's club (free)
Elevator
Locally-sourced food on site (80% or more)
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Locally-owned & organized tours & activities
Beach umbrellas
Change of bed sheets (on request)
Spa treatment room(s)
Health club
Change of towels (on request)
Full-service spa
Beach towels
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Yoga classes/instruction on site
Free bicycles on site
Walkway to water
Designer stores on site
Children's games
Luggage storage
Porter/bellhop
24-hour front desk
Playground on site
Number of restaurants - 4
Housekeeping on request
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Free beach cabanas
Free self parking
Free pool cabanas
Terrace
Beach sun loungers
Hair salon
Pool sun loungers
ATM/banking
Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. This property serves mostly plant-based meals.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Other charges

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO 77710, Mexico

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