ZiOne Luxury Hotel Cartagena

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - 900904020-2
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

You can enjoy a meal at the restaurant serving the guests of ZiOne Luxury Hotel Cartagena, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Centro Comercial Nao - 0.1 km / 0.1 mi
Bocagrande Beach - 0.2 km / 0.1 mi
Rio Cartagena Casino - 0.3 km / 0.2 mi
Castillo Grande Beach - 0.7 km / 0.4 mi
Malecón Bahía de las Ánimas - 0.7 km / 0.4 mi
Castillo Grande Beach Plaza - 0.8 km / 0.5 mi
El Laguito Beach - 0.8 km / 0.5 mi
Plaza Bocagrande Commercial Center - 1.8 km / 1.1 mi
Hospital Naval de Cartagena - 2.4 km / 1.5 mi
Bodeguita Dock - 2.9 km / 1.8 mi
Parque de La Marina - 3 km / 1.8 mi
La Marina Park - 3 km / 1.9 mi
Alcaldia (City Hall) Cartagena - 3.3 km / 2 mi
Aduana Square - 3.3 km / 2.1 mi
Cathedral of Saint Catherine of Alexandria - 3.3 km / 2.1 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 8.4 km / 5.2 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Beach nearby
• Contactless check-in is available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).