Halong Sapphire Cruise

Check-in

Check-in is from 11:30 AM until 12:00 PM. Guests must be at least 15 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in. Please be advised that this property is a cruise ship and not a standard hotel. Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local and international cuisine at Sapphire Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. A ferry terminal shuttle is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Park - 1 km / 0.6 mi
Tuan Chau Amphitheater - 1.4 km / 0.8 mi
Tuan Chau Beach - 2.2 km / 1.4 mi
Ha Long Night Market - 6.8 km / 4.2 mi
Cái Dăm Market - 7.3 km / 4.5 mi
Cua Luc Bay - 8.5 km / 5.3 mi
Sun Square - 9.9 km / 6.1 mi
Bai Chay Beach - 10.5 km / 6.5 mi
Queen Cable Car Ocean Terminal - 10.9 km / 6.7 mi
Dragon Park - 11.1 km / 6.9 mi
Typhoon Water Park - 11.4 km / 7.1 mi
Bai Chay Market - 11.4 km / 7.1 mi
Ha Long International Cruise Port - 12 km / 7.5 mi
Bai Chay Bridge - 12.5 km / 7.8 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 40.2 km / 25 mi
Van Don Intl. Airport (VDO) - 70.2 km / 43.6 mi
Noi Bai Intl. Airport (HAN) - 179.2 km / 111.4 mi

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Beach nearby
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed