Lucca Charm

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Noise-free guestrooms cannot be guaranteed

Other details

A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Via Fillungo - 0.1 km / 0.1 mi
Piazza San Michele - 0.1 km / 0.1 mi
Piazza Napoleone - 0.1 km / 0.1 mi
Church of San Michele in Foro - 0.2 km / 0.1 mi
Torre delle Ore - 0.2 km / 0.1 mi
Puccini Museum - 0.2 km / 0.1 mi
San Giovanni Church - 0.2 km / 0.2 mi
Ducal Palace - 0.3 km / 0.2 mi
Lucca City Hall - 0.3 km / 0.2 mi
Domus Romana - 0.3 km / 0.2 mi
Teatro del Giglio - 0.3 km / 0.2 mi
Cathedral of St Martin - 0.4 km / 0.2 mi
Guinigi Tower - 0.4 km / 0.2 mi
Lucca Cathedral Museum - 0.4 km / 0.3 mi
Palazzo Pfanner - 0.4 km / 0.3 mi
The nearest airports are:
Galileo Galilei Airport (PSA) - 37.4 km / 23.3 mi
Florence Airport, Peretola (FLR) - 71.8 km / 44.6 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Noise-free rooms not guaranteed
• Contactless check-in is available
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.