Check-in is from 3:00 PM until anytime.
Guests must be at least 19 to check-in.
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The hotel breakfast is served at Sum-mora (buffet), and resort breakfast is served at Iidy (a la carte). This property's The Third Pool (outdoor) will be closed from November 1, 2025 to April 30, 2026. This property's electric vehicle charging station will be closed from January 5-February 28, 2026. This property's Twin pools (indoor/outdoor), fitness and tennis court will be closed on the following dates in 2026: January 26, February 23, March 30, April 27, May 18, June 29, September 28, October 26, November 30, December 28, 2026.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests at this property have access to 3 swimming pools (indoor Twin Pool, outdoor Twin Pool, and outdoor Third Pool). The Third Pool is located at the Resort Jeju and is available to guests aged 19 and older. The outdoor Twin Pool and indoor Twin Pool are located in the Haevichi Hotel and are open to guests of all ages.
- This property does not permit cooking on the premises.
