Amerald Resort Hotel Desaru

Check-in

Check-in is from 3:00 PM until 6:00 AM. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Deposit is payable by bank transfer and is due within 7 days of booking the reservation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Parties and events are allowed on site
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Ruby Coffee House, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Bandar Penawar? This hotel has 11840 square feet (1100 square meters) of space consisting of conference space and 6 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Desaru Coast Adventure Waterpark - 17.9 km / 11.1 mi
Desaru Beach - 18.9 km / 11.8 mi
The ELS Club Desaru Coast - Ocean Course - 19.8 km / 12.3 mi
Tanjung Balau Beach - 26.6 km / 16.5 mi
Desaru Fruit Farm - 27.1 km / 16.8 mi
The nearest airports are:
Singapore Changi Airport (SIN) - 124.6 km / 77.4 mi
Seletar Airport (XSP) - 113.5 km / 70.5 mi
Senai International Airport (JHB) - 99.3 km / 61.7 mi
The preferred airport for Amerald Resort Hotel Desaru is Senai International Airport (JHB).

• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.

Hotel policies

General

• Professional property host/manager
• Events/parties allowed
• No rollaway/extra beds available
• Car recommended

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.