Wyndham Grand Plaza Royale Hangzhou

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Hangzhou? This hotel has 7556 square feet (702 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Former Residence of Sha Menghai - 0.3 km / 0.2 mi
West Lake - 0.8 km / 0.5 mi
Wulin Night Market - 1 km / 0.6 mi
Beishan St - 1.1 km / 0.7 mi
Broken Bridge - 1.2 km / 0.8 mi
Hangzhou Jiali Center - 1.3 km / 0.8 mi
Wulin Square - 1.4 km / 0.9 mi
Hangzhou Opera - 1.4 km / 0.9 mi
Baochu Pagoda - 1.5 km / 0.9 mi
Hangzhou Tower Shopping Mall - 1.5 km / 0.9 mi
Bai Causeway - 1.6 km / 1 mi
West Lake Expo Museum - 1.6 km / 1 mi
Zhejiang Provincial Exhibition Hall - 1.7 km / 1 mi
Zhejiang Science and Technology Museum - 1.7 km / 1.1 mi
Precious Stone Hill - 1.7 km / 1.1 mi
The preferred airport for Wyndham Grand Plaza Royale Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 31.1 km / 19.3 mi

• Pool access available from 8:30 AM to 9:30 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
• Parking height restrictions apply
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed