Mercure Chiang Mai

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 15 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property uses geothermal energy, plus a grey water recycling system
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Citrus, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chiang Mai? This hotel has 6889 square feet (640 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Chiangmai Boxing Stadium - 0.3 km / 0.2 mi
Chiang Mai Rajabhat University - 0.5 km / 0.3 mi
Chang Puak Market - 0.8 km / 0.5 mi
Chang Puak Gate - 0.9 km / 0.6 mi
Wat Lok Moli - 1 km / 0.6 mi
Chiangmai Ram Hospital - 1.4 km / 0.9 mi
Kad Suan Kaew Shopping Centre - 1.5 km / 0.9 mi
Wat Chiang Man - 1.6 km / 1 mi
Chiang Mai University - 1.6 km / 1 mi
Wat Phra Singh - 1.8 km / 1.1 mi
Wat Phan Tao - 1.9 km / 1.2 mi
Pratat Chedi Luang Temple - 1.9 km / 1.2 mi
Chiang Mai City Arts & Cultural Center - 2 km / 1.2 mi
Chiang Mai Historical Centre - 2 km / 1.2 mi
Lanna Hospital - 2 km / 1.3 mi
The preferred airport for Mercure Chiang Mai is Chiang Mai Intl. Airport (CNX) - 7.9 km / 4.9 mi

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Pets

• Only dogs and cats are allowed
• Service animals not allowed
• Pets allowed