L'Hotel PortoBay São Paulo

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at Bistrô L'Hotel, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in São Paulo? This hotel has 4198 square feet (390 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paulista Avenue - 0.3 km / 0.2 mi
São Paulo Museum of Art - 0.6 km / 0.4 mi
Nove de Julho Hospital - 0.8 km / 0.5 mi
Sesc Paulista Viewpoint - 1 km / 0.6 mi
Paulista Shopping Center - 1.1 km / 0.7 mi
Hospital Sírio-Libanês - 1.1 km / 0.7 mi
Alemao Oswaldo Cruz Hospital - 1.3 km / 0.8 mi
Rua Augusta - 1.3 km / 0.8 mi
Hcor Hospital - 1.4 km / 0.9 mi
Portuguese Beneficent Hospital of São Paulo - 1.5 km / 0.9 mi
Frei Caneca Shopping and Convention Center - 1.5 km / 1 mi
Oscar Freire Street - 1.6 km / 1 mi
A.C. Camargo Cancer Center - 2.1 km / 1.3 mi
Ibirapuera Gymnasium - 2.2 km / 1.3 mi
Mackenzie Presbyterian University - 2.2 km / 1.4 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 10.2 km / 6.3 mi
São Paulo/Guarulhos Intl. Airport - 30.4 km / 18.9 mi
The preferred airport for L'Hotel PortoBay São Paulo is São Paulo/Guarulhos Intl. Airport.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Pool access available from 6:30 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Parking height restrictions apply

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: BRL 500 per accommodation, per day

We have included all charges provided to us by the property.