Venice Heaven Apartments Biennale

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests must contact this property by WhatsApp at least 72 hours prior to arrival to arrange check-in. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include luggage storage and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Riva degli Schiavoni - 0.1 km / 0.1 mi
San Zaccaria Waterbus - 0.3 km / 0.2 mi
Venetian Arsenal - 0.3 km / 0.2 mi
Bacino San Marco - 0.3 km / 0.2 mi
Church of San Zaccaria - 0.5 km / 0.3 mi
Via Garibaldi - 0.5 km / 0.3 mi
Doge's Palace - 0.6 km / 0.4 mi
Bridge of Sighs - 0.6 km / 0.4 mi
St. Mark's Square - 0.7 km / 0.4 mi
San Teodoro - 0.8 km / 0.5 mi
St Mark's Campanile - 0.8 km / 0.5 mi
Fondamenta Nuove - 0.8 km / 0.5 mi
St. Mark's Basilica - 0.8 km / 0.5 mi
Basilica di San Giovanni e Paolo - 0.8 km / 0.5 mi
Arsenale della Biennale di Venezia - 0.8 km / 0.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-out is available.
• At check-in, guests must provide a record of full COVID-19 vaccination.

Resort fees

You'll be asked to pay the following charges at the property:

• Breakage deposit: EUR 150 per stay
• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.
• A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.