Torres Del Lago

Check-in

Check-in is from until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Host has indicated there is a carbon monoxide detector on the property
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and window guards
• This property is professionally cleaned

Other details

Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 beach bars.

Featured amenities include a 24-hour front desk and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Laguito Beach - 0.1 km / 0.1 mi
Bocagrande Beach - 0.1 km / 0.1 mi
Centro Comercial Nao - 0.7 km / 0.4 mi
Rio Cartagena Casino - 0.8 km / 0.5 mi
Castillo Grande Beach - 1 km / 0.6 mi
Malecón Bahía de las Ánimas - 1.5 km / 0.9 mi
Castillo Grande Beach Plaza - 1.6 km / 1 mi
Plaza Bocagrande Commercial Center - 2.1 km / 1.3 mi
Hospital Naval de Cartagena - 3.2 km / 2 mi
La Marina Park - 3.3 km / 2 mi
Parque de La Marina - 3.3 km / 2 mi
Bodeguita Dock - 3.4 km / 2.1 mi
Alcaldia (City Hall) Cartagena - 3.5 km / 2.2 mi
Aduana Square - 3.6 km / 2.2 mi
Los Pegasos Dock - 3.7 km / 2.3 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 9.9 km / 6.2 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 6:00 AM to 6:00 PM.
• Hot springs access available from 9:00 AM to 3:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Beach nearby

Pets

• Service animals are allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 20000 per accommodation, per stay
• Administrative fee: COP 25000 per accommodation, per stay
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.