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Four Seasons Hotel Hangzhou at West Lake

Four Seasons Hotel Hangzhou at West Lake

Hangzhou Zhejiang
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Four Seasons Hotel Hangzhou at West Lake, where family adventures begin and smiles are guaranteed for every age, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 15 minutes walk to Yui Fei Temple and 25 minutes walk to Xiling Seal Engraves Society.

Ideal for families, our rooms come with air conditioning, a private balcony, room service, a flat-screen TV, a fully-stocked minibar, mini-refrigerator, complimentary high-speed WiFi and complimentary daily newspaper, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility, a desk, an iron and ironing board, a phone, bathrobes and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Babysitting or childcare (surcharge)
  • Lockers available
  • Number of meeting rooms - 3
  • Conference space size (meters) - 515
  • Free wired internet
  • Limo or town car service available
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Arcade/game room
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Couples/private dining
  • Children's toys
  • Children's games
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 2
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Hair salon
  • ATM/banking
  • Conference space size (feet) - 5543
  • Concierge services
  • Year Built - 2010
  • Number of buildings/towers - 1
  • Total number of rooms - 78
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Other details

Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hangzhou Botanical Garden - 0.1 km / 0.1 mi
Quyuan Park - 0.7 km / 0.4 mi
Yui Fei Temple - 0.9 km / 0.6 mi
Zhejiang University Yuquan Campus - 1.2 km / 0.7 mi
Beishan St - 1.4 km / 0.9 mi
Su Di Causeway - 1.4 km / 0.9 mi
Solitary Hill - 1.5 km / 0.9 mi
Xiling Seal Engraves Society - 1.5 km / 1 mi
West Lake - 1.8 km / 1.1 mi
Yellow Dragon Sports Center - 1.8 km / 1.1 mi
Tomb of Wu Song - 1.9 km / 1.2 mi
Gushan - 2 km / 1.3 mi
Qiu Jin's Tomb - 2.1 km / 1.3 mi
Zhongshan Park - 2.1 km / 1.3 mi
Autumn Moon Over the Calm Lake - 2.3 km / 1.4 mi
The preferred airport for Four Seasons Hotel Hangzhou at West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 33.7 km / 20.9 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately CNY 336 for adults and CNY 168 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5 Lingyin Road, Hangzhou, Zhejiang 310013, China
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