Raffles Makkah Palace

Check-in

Check-in is from 4:00 PM until 4:30 PM. Guests must be at least 16 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Al Qasr, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Clock Towers - 0.1 km / 0.1 mi
Great Mosque of Makkah - 0.1 km / 0.1 mi
King Fahad Gate - 0.3 km / 0.2 mi
Well of Zamzam - 0.5 km / 0.3 mi
Maqam Ibrahim - 0.5 km / 0.3 mi
Kaaba - 0.5 km / 0.3 mi
Black Stone - 0.5 km / 0.3 mi
Alkhalil Courtyard - 0.5 km / 0.3 mi
Souk Al-Khalil - 0.5 km / 0.3 mi
Al-Salam Gate - 0.6 km / 0.4 mi
Safa and Marwah - 1 km / 0.6 mi
60th Street - 1.1 km / 0.7 mi
As-Haabee Exhibition - 1.5 km / 0.9 mi
Masjid Al-Jinn - 1.9 km / 1.2 mi
Al Malaa Cemetery - 2.2 km / 1.4 mi
The preferred airport for Raffles Makkah Palace is King Abdulaziz Intl. Airport (JED) - 98.4 km / 61.2 mi

• Only Muslims are allowed to enter the holy cities of Mecca and Medina.
• Couples wishing to share a room must provide proof of marriage.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• No alcohol allowed onsite
• Contactless check-out is available
• Green Globe
• Noise-free rooms not guaranteed
• Contactless check-in is available
• No alcohol served onsite

Pets

• Service animals not allowed
• Pets not allowed