The Emissary Hanoi Hotel & Spa

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ceramic Road - 0.1 km / 0.1 mi
Ly Thai To Park - 0.3 km / 0.2 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street - 0.4 km / 0.3 mi
Hanoi Municipal Party Committee - 0.5 km / 0.3 mi
The Old Quarter Gallery - 0.5 km / 0.3 mi
Ha Noi Gallery - 0.5 km / 0.3 mi
Hoan Kiem Lake - 0.5 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Vietnam Revolution Museum - 0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square - 0.6 km / 0.4 mi
Hanoi Opera House - 0.7 km / 0.5 mi
Ta Hien Street - 0.8 km / 0.5 mi
National Museum of Vietnamese History - 0.8 km / 0.5 mi
Hanoi Old Town Night Market - 0.8 km / 0.5 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.3 km / 15.7 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
• A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO

Pets

• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions