Ethnic Thematic Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Sunday - Sunday: 9:00 AM - 6:30 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:30 AM.

Distances are displayed to the nearest 0.1 mile and kilometer.
Fernandez Madrid Park - 0.1 km / 0.1 mi
University of Cartagena - 0.1 km / 0.1 mi
San Agustin Convent - 0.2 km / 0.1 mi
Iglesia de Santo Toribio de Mangrovejo - 0.2 km / 0.1 mi
Santo Toribio Church - 0.2 km / 0.1 mi
Clock Tower - 0.3 km / 0.2 mi
Plaza de los Coches - 0.3 km / 0.2 mi
Cathedral of Saint Catherine of Alexandria - 0.3 km / 0.2 mi
Catedral - 0.3 km / 0.2 mi
Plaza de San Diego - 0.4 km / 0.2 mi
San Diego Park - 0.4 km / 0.2 mi
Museum of the Colombian Emerald - 0.4 km / 0.2 mi
House of Gabriel Garcia Marquez - 0.4 km / 0.2 mi
Cartagena Cathedral - 0.4 km / 0.3 mi
Fine Arts - 0.4 km / 0.3 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.6 km / 4.1 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Cashless payment methods are available for all transactions.
• Contactless check-in is available.

Hotel policies

General

• Professional property host/manager
• Beach nearby
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 18
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 8
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.