Name: Cinnamon Citadel Kandy
Address: 124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000, LK
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.3

Kandy

Check in 2:00 PM

Check out 12:00 PM

Tread lightly and travel consciously at Cinnamon Citadel Kandy, where sustainability meets exceptional hospitality, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This hotel is 6 minutes drive to Bahirawakanda Vihara Buddha and 6 minutes drive to Kandy Clock Tower.

Enjoy green luxury featuring air conditioning, in-room coffee & tea facilities, room service, a fully-stocked minibar, complimentary high-speed WiFi, a flat-screen TV, daily housekeeping and a private bathroom with premium toiletries, with eco-friendly finishes. Conveniences include an in-room safe, a phone, bathrobes, wheelchair-accessibility, an iron and ironing board and a desk.

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Property Details

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Secured parking
Wheelchair accessible (may have limitations)
Banquet hall
Free RV, bus, truck parking
Babysitting or childcare (surcharge)
Wheelchair-accessible van parking
Pool umbrellas
Number of meeting rooms - 1
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
No single-use plastic water bottles
Free WiFi
Wheelchair-accessible public washroom
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Well-lit path to entrance
Number of outdoor pools - 1
Picnic area
Garden
Stair-free path to entrance
Wheelchair accessible parking
Free newspapers in lobby
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Airport transportation (surcharge)
Wheelchair-accessible lounge
Luggage storage
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Barbecue grill(s)
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Laundry facilities
Hiking/biking trails nearby
Free self parking
Fitness facilities
Free valet parking
Terrace
Pool sun loungers
Concierge services
Number of buildings/towers - 3
Total number of rooms - 119
Number of floors - 2

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Asgiri Maha Viharaya - 2.5 km / 1.5 mi
Commonwealth War Cemetery - 3 km / 1.8 mi
Bahirawakanda Vihara Buddha - 3 km / 1.9 mi
Kandy Clock Tower - 3.4 km / 2.1 mi
Devales - 3.7 km / 2.3 mi
Kanday Monasteries - 3.7 km / 2.3 mi
Asgiriya Stadium - 3.7 km / 2.3 mi
Kandy City Centre - 3.8 km / 2.4 mi
Natha Devale - 3.9 km / 2.4 mi
Kandy Lake - 3.9 km / 2.4 mi
Wales Park - 4 km / 2.5 mi
Maha Vishnu Devalaya - 4 km / 2.5 mi
Udawatta Kele Sanctuary - 4 km / 2.5 mi
National Hospital Kandy - 4.1 km / 2.6 mi
Temple of the Tooth - 4.2 km / 2.6 mi
The preferred airport for Cinnamon Citadel Kandy is Bandaranaike Intl. Airport (CMB) - 112.5 km / 69.9 mi

Pool access available from 9:00 AM to 7:00 PM.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-out is available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Travelife
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately USD 15 per person
Airport shuttle fee: USD 85 per person
Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000, Sri Lanka

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