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Best Western Premier Alsterkrug Hotel

Best Western Premier Alsterkrug Hotel

Hamburg HH
Check in 3:00 PM
Check out 11:00 AM
Discover a paradise for pets and their owners at Best Western Premier Alsterkrug Hotel, where four-legged travelers are treated like VIP guests, Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 20 minutes drive to Hamburg City Hall and 20 minutes drive to Reeperbahn.

Relax in accommodations featuring room service, complimentary daily newspaper, cable & satellite channels, streaming services, rainfall showerhead, air conditioning, a private bathroom with premium toiletries and a 50-inch flat-screen TV, easy-clean surfaces and versatile comforts. Conveniences include a phone, an in-room safe, bathrobes and a desk.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

  • Dry cleaning/laundry service
  • Garage
  • Renewable energy source - solar
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • Parking (limited spaces)
  • Outdoor furniture
  • No single-use plastic straws
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Swimming nearby
  • Conference space size (meters) - 248
  • Electric bicycle charging station
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Fireplace in lobby
  • All property's electricity comes from renewable sources
  • Nature reserve
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Canoe on site
  • Uncovered parking
  • Fishing nearby
  • Food and water bowls
  • Vending machine
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Express check-in
  • Meeting rooms
  • Well-lit path to entrance
  • Change of towels (on request)
  • Garden
  • Full-service spa
  • Off-street parking
  • Water-efficient toilets only
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Number of restaurants - 2
  • Golfing nearby
  • Rowing or canoeing on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Kayaking nearby
  • Self parking (surcharge)
  • Conference space
  • Terrace
  • Conference space size (feet) - 2669
  • Year Built - 1985
  • Number of buildings/towers - 1
  • Total number of rooms - 106
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, mobile payments, and cash
  • Cashless transactions are available
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.7 km / 1.1 mi
Stadtpark - 2 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.3 mi
EKZ Nedderfeld - 2.5 km / 1.5 mi
Eppendorfer Landstrasse - 2.6 km / 1.6 mi
Alma Hoppes Lustspielhaus - 2.7 km / 1.7 mi
Cemetery Ohlsdorf - 2.8 km / 1.8 mi
City Nord - 2.9 km / 1.8 mi
University Medical Center Hamburg-Eppendorf - 3.3 km / 2.1 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Am Rothenbaum - 5.3 km / 3.3 mi
University of Hamburg - 6 km / 3.7 mi
The nearest airports are:
Hamburg Airport (HAM) - 4.4 km / 2.7 mi
Paris Orly Airport (ORY) - 931.6 km / 578.9 mi
The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • DEHOGA Umweltcheck
  • Contactless check-out is available
  • GreenSign Hotel
  • Cashless transactions are available
  • Essential workers only - NO
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 1
  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Uncovered self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 42 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Alsterkrugchaussee 277, Hamburg, HH 22297, Germany
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