Ortensia

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Baveno, Via Monte Grappa 20]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Church of Saints Gervase and Protaso - 0.7 km / 0.5 mi
Villa Henfrey-Branca - 1 km / 0.6 mi
Baveno Ferry Terminal - 1 km / 0.6 mi
Villa Fedora - 1.2 km / 0.7 mi
Adventure Park - 2.2 km / 1.4 mi
Carciano Ferry Terminal - 3.7 km / 2.3 mi
Villa La Palazzola - 3.9 km / 2.4 mi
Isola Madre Botanical Garden - 4.3 km / 2.7 mi
Stresa Lakeside Promenade - 4.4 km / 2.7 mi
Borromeo Plaza - 4.4 km / 2.7 mi
Borromeo Palace and Garden - 4.4 km / 2.7 mi
Isola Bella - 4.4 km / 2.7 mi
Villa Ducale - 4.8 km / 3 mi
Congressi Palace - 4.8 km / 3 mi
Stresa Ferry Terminal - 4.9 km / 3 mi
The nearest airports are:
Lugano (LUG-Agno) - 49.9 km / 31 mi
Milan Malpensa Airport (MXP) - 46.7 km / 29 mi
The preferred airport for Ortensia is Milan Malpensa Airport (MXP).

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property is professionally cleaned.
• Contactless check-in is available.

Hotel policies

General

• Professional property host/manager
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.00 per person, per night, up to 15 nights. This tax does not apply to children under 6 years of age.
• Cleaning fee: EUR 74 per accommodation, per stay

We have included all charges provided to us by the property. This property charges the following mandatory cleaning fees: EUR 45 for Apartment, 1 Bedroom and EUR 65 for Apartment, 3 Bedrooms bookings.