Sheraton Grand Hiroshima Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Bridges, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hiroshima Toshogu - 0.8 km / 0.5 mi
Kyobashi River - 0.8 km / 0.5 mi
Mazda Zoom-Zoom Stadium - 1.1 km / 0.7 mi
Shukkeien - 1.4 km / 0.9 mi
Memorial Cathedral for World Peace - 1.4 km / 0.9 mi
Hijiyama Garden - 1.5 km / 0.9 mi
Hijiyama-kōen - 1.5 km / 0.9 mi
Hiroshima Prefectural Museum of Art - 1.6 km / 1 mi
Hiroshima Central Shopping District - 1.6 km / 1 mi
Manga Library-Museum - 1.9 km / 1.2 mi
Hiroshima City Museum of Contemporary Art - 2 km / 1.3 mi
Hiroshima City Central Tennis Court - 2 km / 1.3 mi
Fukuromachi Park - 2.3 km / 1.4 mi
Hiroshima Gokoku Shrine - 2.3 km / 1.4 mi
Hiroshima Castle - 2.3 km / 1.5 mi
The nearest airports are:
Iwakuni Airport (IWK) - 73.9 km / 45.9 mi
Hiroshima Airport (HIJ) - 48.1 km / 29.9 mi
The preferred airport for Sheraton Grand Hiroshima Hotel is Hiroshima Airport (HIJ).

• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• No cribs (infant beds) available
• Sakura Quality
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• Service fee: JPY 10 per night

We have included all charges provided to us by the property.