Casa Esmeralda

Check-in

Check-in is from 3:00 PM until 10:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards; cash is not accepted

Other details

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Universidad del Valle - 0.3 km / 0.2 mi
Unicentro Shopping Center - 0.9 km / 0.6 mi
Jardin Plaza Shopping Center - 1.7 km / 1.1 mi
Holguines Trade Center - 1.8 km / 1.1 mi
Fundacion Valle del Lili - 1.9 km / 1.2 mi
Centro Comercial Aventura Plaza - 1.9 km / 1.2 mi
Babilla Park - 2.3 km / 1.5 mi
Premier Limonar Mall - 2.4 km / 1.5 mi
Palmas Mall - 2.6 km / 1.6 mi
Lungavita Clinic - 2.6 km / 1.6 mi
Las Velas Shopping Center - 2.7 km / 1.7 mi
Santiago de Cali University - 3.4 km / 2.1 mi
Farallones Clinic - 4.2 km / 2.6 mi
Palmetto Plaza Shopping Center - 4.5 km / 2.8 mi
Cali Ophthalmology Clinic - 4.7 km / 2.9 mi
The preferred airport for Casa Esmeralda is Alfonso Bonilla Aragon Intl. Airport (CLO) - 29.8 km / 18.5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 9:00 AM to 9:00 PM.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.