Haven

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a security system and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at the aparthotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Lokkus Contemporary Art - 0.1 km / 0.1 mi
Lleras Park - 0.2 km / 0.1 mi
Linear Park President - 0.5 km / 0.3 mi
Poblado Park - 0.6 km / 0.4 mi
Medellín Clinic - El Poblado - 0.9 km / 0.6 mi
The Dancer's Park - 1 km / 0.6 mi
Monterrey Comercial Mall - 1.3 km / 0.8 mi
La Strada Mall - 1.4 km / 0.9 mi
Oviedo Shopping Center - 1.8 km / 1.1 mi
Golden Mile - 1.8 km / 1.1 mi
Río Sur Shopping Center - 1.8 km / 1.1 mi
Las Vegas Clinic - 1.9 km / 1.2 mi
El Tesoro Shopping Park - 2 km / 1.2 mi
EAFIT University - 2.1 km / 1.3 mi
Santafé Mall - 2.1 km / 1.3 mi
The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 21.1 km / 13.1 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 8:00 AM to 7:00 PM.
• Children 17 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• Children not allowed
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 200 per accommodation, per stay
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).