Name: Moon Palace Cancun - All Inclusive
Address: Carretera Cancun-Chetumal Km. 340, Cancun, 77500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.0

Cancun QROO

Check in 3:00 PM

Check out 12:00 PM

Tread lightly and travel consciously at Moon Palace Cancun - All Inclusive, where sustainability meets exceptional hospitality, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 35 minutes drive to Delfines Beach and 35 minutes drive to El Rey Ruins.

Make yourself at home in one of the 2036 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Golf cart
Proposal/romance packages available
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Outdoor furniture
Outdoor entertainment area
Water sports equipment
Free WiFi
Scuba diving nearby
Bicycle parking available
Number of bars/lounges - 11
Number of outdoor pools - 7
Number of swim-up bars - 9
Water skiing nearby
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
Living plant wall
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 2
Handrails in stairways
Multilingual staff
Free beach club on site
Concerts/live shows
Wheelchairs available on site
Personal motor watercraft nearby
Evening entertainment
Number of coffee shops/cafes - 2
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Supervised childcare/activities (free)
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Basketball on site
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Games
Organic food
Showcase for local artists
Banquet hall
Infant/toddler toys
Humane animal treatment
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Table tennis
Foosball
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Karaoke
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Golfing on site
Arcade/game room
Well-lit path to entrance
Garden
Stair-free path to entrance
Wedding services
Beach towels
Boat tours nearby
Golf driving range on site
Miniature golf on site
Golf lessons on site
Pro shop
Clubhouse
Water-efficient toilets only
Private picnics
Designer stores on site
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Playground on site
Kayaking on site
Terrace
Tennis on site
Hair salon
Golf course on site
ATM/banking
Pilates classes on site
Concierge services
Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Beach yoga on site
Lockers available
Airport transportation
Free reception
Pool umbrellas
Designated smoking areas
Fitness classes on site
Airport transportation (surcharge)
Parasailing nearby
Water dispenser
Turkish bath/Hammam
Coffee/tea in common areas
Motor boating nearby
Uncovered parking
Wheelchair accessible (may have limitations)
Uncovered parking
Health or beauty spa nearby
Beach umbrellas
Nightclub
Spa treatment room(s)
Marina on site
Full-service spa
Windsurfing on site
Yoga classes/instruction on site
Children's toys
Children's games
Billiards or pool table
Lifeguard on site
Number of restaurants - 16
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Hiking/biking trails nearby
Steam room
Free self parking
Free valet parking
Waterslide
Beach sun loungers
Pool sun loungers

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 11 bars/lounges or 9 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xoximilco - 0.7 km / 0.4 mi
El Tinto Golf Course - 2.3 km / 1.4 mi
Moon Palace Golf Club - 3 km / 1.9 mi
Arrecife de Puerto Morelos National Park - 4.5 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4.5 km / 2.8 mi
Ventura Park Cancun - 8.9 km / 5.5 mi
Playa Coral - 9.4 km / 5.8 mi
Riviera Cancun Golf Resort - 10.7 km / 6.7 mi
Parish of the Risen Christ - 11.5 km / 7.1 mi
Petempich Bay - 14.4 km / 8.9 mi
Delfines Beach - 15.9 km / 9.9 mi
Hospiten Hospital - 17.2 km / 10.7 mi
Museo Maya Trailhead - 17.4 km / 10.8 mi
Plaza Nichupte Shopping Mall - 17.7 km / 11 mi
Dubai Palace Casino - 17.7 km / 11 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 8.4 km / 5.2 mi

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.

Other charges

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Cancun-Chetumal Km. 340, Cancun, QROO 77500, Mexico

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