Beach Palace Family Resort & Spa - All-Inclusive

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires a passport at check-in for travelers who are not citizens of Mexico.

Other details

Enjoy Italian cuisine at Tavola, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
La Isla Shopping Mall - 0.6 km / 0.4 mi
El Sol de Cancun - 0.6 km / 0.4 mi
Tequila Museum - 0.7 km / 0.5 mi
Isla Dorada - 1 km / 0.6 mi
Kukulcan Plaza Shopping Mall - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Hotel Zone Beaches - 1.5 km / 0.9 mi
Luxury Avenue Shopping Mall - 1.8 km / 1.1 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Forum By The Sea Mall - 2.6 km / 1.6 mi
Ballenas Beach - 2.7 km / 1.7 mi
Forum Beach - 2.7 km / 1.7 mi
Cancun Convention Center - 2.9 km / 1.8 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 21.8 km / 13.5 mi
Tulum Intl. Airport (TQO) - 175.1 km / 108.8 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager

Pets

• Service animals not allowed
• Pets not allowed