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Beach Palace Family Resort & Spa - All-Inclusive

Beach Palace Family Resort & Spa - All-Inclusive

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from August 15 2025 to June 30 2026 (dates subject to change).

Embrace the ultimate seaside escape at Beach Palace Family Resort & Spa - All-Inclusive, where golden sands meet five-star comfort, you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 20 minutes drive to Delfines Beach and 15 minutes drive to Iberostar Cancun Golf Course.

Wake up to ocean breezes with room service, a flat-screen TV, a private balcony, in-room coffee & tea facilities, daily housekeeping, jetted bathtub, cable & satellite channels, complimentary high-speed WiFi and a fully-stocked minibar. Conveniences include wheelchair-accessibility, a phone, an in-room safe, bathrobes and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 hot tubs, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 6
  • Number of poolside bars - 2
  • Number of hot tubs - 2
  • Number of outdoor pools - 3
  • Braille or raised signage
  • Internet access
  • Tours/ticket assistance
  • Internet access - wireless
  • Fitness classes on site
  • Free buffet breakfast
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Parasailing nearby
  • Multilingual staff
  • Wheelchairs available on site
  • Daily
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Windsurfing nearby
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Health club
  • Arcade/game room
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 35
  • Stairwell handrail height (inches) - 39
  • Elevator door width (centimeters) - 90
  • Luggage storage
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 100
  • Children's club
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 6
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Free valet parking
  • Waterslide
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 287
  • Number of floors - 15

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires a passport at check-in for travelers who are not citizens of Mexico.

Other details

Enjoy Italian cuisine at Tavola, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
La Isla Shopping Mall - 0.6 km / 0.4 mi
Tequila Museum - 0.7 km / 0.5 mi
Yamil Lu'um Archaeological Zone - 1 km / 0.6 mi
Isla Dorada - 1 km / 0.6 mi
Kukulcan Plaza Shopping Mall - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Hotel Zone Beaches - 1.5 km / 0.9 mi
Luxury Avenue Shopping Mall - 1.8 km / 1.1 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Forum By The Sea Mall - 2.6 km / 1.6 mi
Ballenas Beach - 2.7 km / 1.7 mi
Forum Beach - 2.7 km / 1.7 mi
Cancun Convention Center - 2.9 km / 1.8 mi
The preferred airport for Beach Palace Family Resort & Spa - All-Inclusive is Cancun Intl. Airport (CUN) - 21.8 km / 13.5 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Blvd Kukulcan Km 11.5, Cancun, QROO 77500, Mexico
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