Create lifelong memories at Iberostar Waves Quetzal, where family adventures begin and smiles are guaranteed for every age, Iberostar Waves Quetzal is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive resort is 6 minutes drive to Playa del Carmen Main Beach and 8 minutes drive to Mamitas Beach.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Proposal/romance packages available
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Pool umbrellas
Free WiFi
Scuba diving nearby
Bicycle parking available
Number of bars/lounges - 7
Number of poolside bars - 3
Number of beach bars - 1
Number of outdoor pools - 4
Internet access
Tours/ticket assistance
Internet access - wireless
Free buffet breakfast
Nature reserve
Eco-friendly toiletries
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Multilingual staff
Water dispenser
Ecotours nearby
Children's club (free)
Snorkeling on site
Fitness facilities
Supervised childcare/activities (free)
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair accessible
Wheelchair-accessible concierge desk
Beach umbrellas
Meeting rooms
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Composting
Windsurfing nearby
Wheelchair-accessible pool
Spa treatment room(s)
Garden
Wedding services
Full-service spa
Tennis lessons on site
Beach towels
Windsurfing on site
Yoga classes/instruction on site
Off-street parking
Children's games
Luggage storage
Billiards or pool table
Children's club
24-hour front desk
Playground on site
Number of restaurants - 8
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Sauna
Children's pool
Steam room
Free self parking
Conference space
Free valet parking
Kayaking on site
Beach sun loungers
Tennis on site
Hair salon
Pool sun loungers
Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piste Cyclable sur Paseo Xaman-Ha - 0.4 km / 0.2 mi
Playacar Beach - 1.1 km / 0.7 mi
Mahi Golf Course - 1.4 km / 0.9 mi
Mayan Ruins of Playacar - 1.6 km / 1 mi
Xaman Ha Aviary - 2.2 km / 1.4 mi
Playacar Golf Club - 2.5 km / 1.6 mi
Plaza Paraiso - 2.7 km / 1.7 mi
Paseo del Carmen - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.8 km / 1.7 mi
Quinta Avenida - 2.9 km / 1.8 mi
Playa del Carmen Maritime Terminal - 3 km / 1.8 mi
Founders Park - 3 km / 1.9 mi
Portal Maya - 3.1 km / 1.9 mi
Playa del Carmen Main Beach - 3.3 km / 2 mi
Chabad Playa del Carmen - 3.3 km / 2.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.5 km / 20.8 mi
Cancun Intl. Airport (CUN) - 59.8 km / 37.1 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico

See all nearby