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Iberostar Waves Quetzal - All Inclusive

Iberostar Waves Quetzal - All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from August 6 2026 to November 30 2026 (dates subject to change).

Head out for your next adventure from Iberostar Waves Quetzal - All Inclusive, then return to well-earned comfort, Iberostar Waves Quetzal - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida.

Thrill-seekers will love a private bathroom with premium toiletries, in-room coffee & tea facilities, a fully-stocked minibar, complimentary high-speed WiFi, a flat-screen TV, a private balcony, daily housekeeping and premium bedding, secure kit storage and rugged décor. Conveniences include a phone, a desk, an iron and ironing board and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a sauna, and a fitness center.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free WiFi
  • Scuba diving nearby
  • Bicycle parking available
  • Number of bars/lounges - 7
  • Number of poolside bars - 3
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 4
  • Internet access
  • Tours/ticket assistance
  • Internet access - wireless
  • Free buffet breakfast
  • Nature reserve
  • Recycling
  • Multilingual staff
  • Water dispenser
  • Ecotours nearby
  • Children's club (free)
  • Snorkeling on site
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Composting
  • Windsurfing nearby
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Garden
  • Wedding services
  • Full-service spa
  • Tennis lessons on site
  • Beach towels
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Off-street parking
  • Children's games
  • Luggage storage
  • Billiards or pool table
  • Children's club
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 8
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Kayaking on site
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Concierge services
  • Total number of rooms - 350
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for dinner at Bonsai Restaurant, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piste Cyclable sur Paseo Xaman-Ha - 0.4 km / 0.2 mi
Playacar Beach - 1.1 km / 0.7 mi
Mahi Golf Course - 1.4 km / 0.9 mi
Mayan Ruins of Playacar - 1.6 km / 1 mi
Xaman Ha Aviary - 2.2 km / 1.4 mi
Playacar Golf Club - 2.5 km / 1.6 mi
Plaza Paraiso - 2.7 km / 1.7 mi
Paseo del Carmen - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.8 km / 1.7 mi
Quinta Avenida - 2.9 km / 1.8 mi
Playa del Carmen Maritime Terminal - 3 km / 1.8 mi
Founders Park - 3 km / 1.9 mi
Portal Maya - 3.1 km / 1.9 mi
Playa del Carmen Main Beach - 3.3 km / 2 mi
Chabad Playa del Carmen - 3.3 km / 2.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.5 km / 20.8 mi
Cancun Intl. Airport (CUN) - 59.8 km / 37.1 mi

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Pets not allowed

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

, Playa del Carmen, QROO , Mexico
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