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1800 244 400 INTL. +61 3 8827 0770
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Mercure Welcome Melbourne

Mercure Welcome Melbourne

Melbourne Victoria
Check in 2:00 PM
Check out 11:00 AM
Create lifelong memories at Mercure Welcome Melbourne, where family adventures begin and smiles are guaranteed for every age, steps from Melbourne Central and within a 10-minute walk of Princess Theatre. This hotel is 20 minutes walk to Queen Victoria Market and 25 minutes walk to SEA LIFE Melbourne.

Ideal for families, our rooms come with in-room coffee & tea facilities, complimentary high-speed WiFi, air conditioning, streaming services, room service, relaxing in-room massage, complimentary daily newspaper and cable & satellite channels, rollaway beds and extra space for little ones. Conveniences include a desk, an iron and ironing board, an in-room safe and a phone.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 300
  • Lot hours - 24 hours
  • Renewable energy source - solar
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Thin carpet in public areas
  • Eco-friendly cleaning products used
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Coworking spaces
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Internet access - wireless
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 984
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Sustainability/community reinvestment (10% revenue or more)
  • Covered parking
  • Secured parking
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Shopping mall on site
  • Elevator door width (inches) - 39
  • Water-efficient toilets only
  • Elevator door width (centimeters) - 99
  • Designer stores on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Year Built - 1997
  • Number of buildings/towers - 1
  • Total number of rooms - 330
  • Number of floors - 11

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local cuisine at The Louden Kitchen Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Melbourne Central - 0.2 km / 0.1 mi
QV Centre - 0.2 km / 0.1 mi
Bourke Street Mall - 0.2 km / 0.2 mi
Melbourne Town Hall - 0.3 km / 0.2 mi
State Library of Victoria - 0.4 km / 0.2 mi
Hardware Lane - 0.4 km / 0.3 mi
RMIT University - 0.4 km / 0.3 mi
Collins Street - 0.4 km / 0.3 mi
Regent Theatre - 0.5 km / 0.3 mi
Her Majesty's Theatre - 0.5 km / 0.3 mi
Flinders Lane - 0.6 km / 0.4 mi
Degraves Street - 0.6 km / 0.4 mi
Fed Square - 0.7 km / 0.4 mi
Princess Theatre - 0.8 km / 0.5 mi
Old Melbourne Gaol - 0.8 km / 0.5 mi
The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 16.7 km / 10.4 mi
Melbourne Airport (MEL) - 23.7 km / 14.7 mi
Avalon Airport (AVV) - 55.8 km / 34.6 mi
The preferred airport for Mercure Welcome Melbourne is Melbourne Airport (MEL).

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Parking height restrictions apply
  • Ecotourism Australia Sustainable Tourism
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Covered self parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

265 Little Bourke Street, Melbourne, Victoria 3000, Australia
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