Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy French cuisine at La Terrasse, one of the palace's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this palace consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Grand Beach - 0.3 km / 0.2 mi
Bay of Biscay - 0.5 km / 0.3 mi
Biarritz City Hall - 0.5 km / 0.3 mi
Miramar Beach - 0.5 km / 0.3 mi
Casino Barriere - 0.6 km / 0.4 mi
Arty Art Deco - 0.8 km / 0.5 mi
Bellevue Conference and Exhibition Center - 0.9 km / 0.5 mi
Le Gare du Midi - 0.9 km / 0.6 mi
Rue des Halles - 1 km / 0.6 mi
Saint Eugenie Church - 1 km / 0.6 mi
Biarritz Historic Museum - 1 km / 0.6 mi
Old Harbor - 1 km / 0.6 mi
Fishermen's Port - 1 km / 0.6 mi
Asiatica Museum of Asian Art - 1.2 km / 0.8 mi
Biarritz Aquarium - 1.3 km / 0.8 mi
The nearest airports are:
Biarritz (BIQ-Pays Basque) - 4.9 km / 3 mi
San Sebastian (EAS) - 34.4 km / 21.4 mi
Carcassonne (CCF-Pays Cathare) - 394.5 km / 245.1 mi
The preferred airport for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is Carcassonne (CCF-Pays Cathare).

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property caters to LGBTQ+ guests.
• Reservations are required for massage services. Reservations can be made by contacting the palace prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Caters to LGBTQIA+ guests
• Green Key (Foundation for Environmental Education)
• On bay
• By ocean
• Cashless transactions are available
• Guest will receive an email before arrival 24 hours
• Car required
• Guests will receive an email with special check-in instructions

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 7.06 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.