Name: Hotel de la Cite Carcassonne - MGallery Collection
Address: Place Auguste Pierre Pont, Carcassonne, 11000, FR
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Carcassonne Aude

Check in 4:00 PM

Check out 12:00 PM

Begin your wellness journey at Hotel de la Cite Carcassonne - MGallery Collection, you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 1 minutes walk to School Museum and 4 minutes walk to Narbonnaise Gate.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Swimming pool
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Wheelchair accessible parking
Tours/ticket assistance
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Winery attached
Multilingual staff
Water dispenser
Conference center
Electric car charging station
Breakfast available (surcharge)
Turkish bath/Hammam
Laundry facilities
Rafting nearby
Elevator
Bicycle rentals on site
Guest education on local ecosystems and culture
Mountain biking nearby
Showcase for local artists
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Food and water bowls
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Windsurfing nearby
Wheelchair-accessible public washroom
Spa treatment room(s)
Change of towels (on request)
Garden
Stair-free path to entrance
Wedding services
Full-service spa
Boat tours nearby
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Scooter/moped rentals nearby
Number of restaurants - 1
Library
Housekeeping on request
Outdoor seasonal pool
Golfing nearby
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Designated smoking areas (fines apply)
Hiking/biking trails nearby
Steam room
Kayaking nearby
Valet parking (surcharge)
Terrace
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Concierge services

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Historic Fortified City of Carcassonne - 0.1 km / 0.1 mi
Basilica of St. Nazaire and St. Celse - 0.1 km / 0.1 mi
School Museum - 0.1 km / 0.1 mi
Aude Gate - 0.2 km / 0.1 mi
Museum of Chivalry, Arms & Archery - 0.2 km / 0.1 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Theatre Jean Deschamps - 0.4 km / 0.2 mi
Château Comtal - 0.4 km / 0.2 mi
Chapeau Rouge - 0.6 km / 0.4 mi
Museum of the Middle Ages - 0.7 km / 0.4 mi
Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi
Old Bridge - 0.8 km / 0.5 mi
Pont-Neuf de Carcassonne - 1 km / 0.6 mi
Raymond Chesa Leisure Park - 1.1 km / 0.7 mi
Basilica of Saint-Nazaire - 1.1 km / 0.7 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 7.7 km / 4.8 mi
Castres (DCM-Mazamet) - 60.8 km / 37.8 mi
The preferred airport for Hotel de la Cite Carcassonne - MGallery Collection is Juan Santamaria Intl. Airport (SJO).

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 28 per person
Uncovered valet parking fee: EUR 30 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Place Auguste Pierre Pont, Carcassonne, Aude 11000, France

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