Hotel Irotama Lago

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Santa Marta? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Bello Horizonte Beach - 0.5 km / 0.3 mi
Zazue - 0.5 km / 0.3 mi
Cape Turtle Beach - 4.1 km / 2.6 mi
Arrecife Shopping Center - 7.6 km / 4.7 mi
Nabusimake - 7.9 km / 4.9 mi
Mundo Marino Aquarium - 8 km / 4.9 mi
Rodadero Beach - 8.7 km / 5.4 mi
Blanca Beach - 10.4 km / 6.5 mi
Clinic El Prado - 12.9 km / 8 mi
Parque de los Novios - 13.3 km / 8.3 mi
Mayorship of Santa Marta - 13.4 km / 8.3 mi
Santa Marta Cathedral - 13.4 km / 8.3 mi
Santa Marta Beach - 13.4 km / 8.3 mi
Old San Juan de Dios Hospital Museum - 13.4 km / 8.3 mi
Marina Santa Marta - 13.5 km / 8.4 mi
The preferred airport for Hotel Irotama Lago is Santa Marta (SMR-Simon Bolivar) - 4.7 km / 2.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Onsite COVID-19 testing (PCR) is available
• No rollaway/extra beds available
• Minimum age for COVID-19 test requirement: 1
• Cashless transactions are available
• Onsite COVID-19 testing (Antigen) is available
• Contactless check-in is available
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).