Hotel Casa Serena

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Grab a bite from the snack bar/deli serving guests of Hotel Casa Serena. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

Featured amenities include a safe deposit box at the front desk and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Val di Sogno Beach - 1.2 km / 0.7 mi
Palazzo dei Capitani - 1.3 km / 0.8 mi
Consorzio Olivicoltori di Malcesine - 1.5 km / 1 mi
Posterna - 1.6 km / 1 mi
Castello Scaligeri - 1.7 km / 1 mi
Malcesine-Monte Baldo Cableway - 1.8 km / 1.1 mi
San Michele - Mount Baldo Cableway - 3.9 km / 2.4 mi
Fraglia Vela Malcesine - 5.4 km / 3.4 mi
Church of San Zeno - 9 km / 5.6 mi
Go-Sail - 9.2 km / 5.7 mi
Torbole Ferry Terminal - 14.6 km / 9 mi
Customs House - 14.8 km / 9.2 mi
Piazza Goethe - 14.9 km / 9.3 mi
Lungolago Beach - 15.3 km / 9.5 mi
Saint Andrea Church - 15.5 km / 9.7 mi
The preferred airport for Hotel Casa Serena is Valerio Catullo Airport (VRN) - 58.9 km / 36.6 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Pool access available from 9:00 AM to 9:00 PM.
• Children stay free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Beach nearby
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.00 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.