Luxury Chalets & Apartments by MX Zermatt

Check-in

Check-in is from 4:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Matterhorn Museum - 0.2 km / 0.1 mi
St. Mauritius Church - 0.2 km / 0.1 mi
Mountaineers Cemetery - 0.2 km / 0.1 mi
Kirchbrücke - 0.3 km / 0.2 mi
Zermatt-Furi Gondola - 0.6 km / 0.4 mi
Zermatt Visitor Center - 0.7 km / 0.4 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.4 mi
Forest Fun Park - 0.9 km / 0.5 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi
Riffelberg - Gifthittli - 2.4 km / 1.5 mi
Sunnegga Ski Resort - 2.5 km / 1.5 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 234.1 km / 145.5 mi
The preferred airport for Luxury Chalets & Apartments by MX Zermatt is Geneva International Airport (GVA).

• Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Contactless check-in is available
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.