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Mercure Carcassonne la Cite Hotel

Mercure Carcassonne la Cite Hotel

Carcassonne
Total fromNA
Check in 3:00 PM
Check out 12:00 PM
A stay at Mercure Carcassonne la Cite Hotel places you in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. This 4-star hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.6 mi (0.9 km) from Basilica of St. Nazaire and St. Celse.

Make yourself at home in one of the 80 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

Property Details

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

  • Bar/lounge
  • Elevator
  • Restaurant
  • Outdoor pool 1
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Smoke-free property
  • Outdoor seasonal pool
  • Express check-in
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Number of meeting rooms - 3
  • Free self parking
  • Computer station
  • Luggage storage
  • Pool sun loungers
  • Terrace
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Other details

Satisfy your appetite for lunch or dinner at La Vicomte, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Chateau Comtal - 0.3 km / 0.2 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Aude Gate - 0.6 km / 0.4 mi
Basilica of St. Nazaire and St. Celse - 0.7 km / 0.5 mi
Basilica of Saint-Nazaire - 0.9 km / 0.5 mi
Pont-Neuf de Carcassonne - 1.1 km / 0.7 mi
Place Carnot - 1.8 km / 1.1 mi
St. Vincent Church - 2.1 km / 1.3 mi
Parc du Père Noël - 2.1 km / 1.3 mi
Canal du Midi Harbor Master's Office - 2.3 km / 1.4 mi
Tennis Asptt Carcassonne - 2.3 km / 1.4 mi
Parc Australien - 3.9 km / 2.4 mi
Carcassonne Golf - 4.2 km / 2.6 mi
Téléski Nautique de Carcassonne - 6 km / 3.7 mi
Écluse d'Herminis - 9.7 km / 6 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 6.5 km / 4.1 mi
Castres (DCM-Mazamet) - 59.3 km / 36.8 mi
The preferred airport for Mercure Carcassonne la Cite Hotel is Carcassonne (CCF-Pays Cathare).

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 8:30 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.


Hotel policies

Other
  • No rollaway/extra beds available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Acrylic shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in and check-out are available
  • Property is officially certified under a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced health & safety measures
Pets
  • Pets allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Other charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

18, Rue Camille Saint-Saens, Carcassonne, 11000, France