Imperial Hotel Osaka

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included for children ages 4 and older sharing existing bedding with an adult (breakfast available for a surcharge). There is no charge for breakfast for children age 3 and younger. Guests must be at least 18 years old to access the fitness facility, pool, sauna, and bath area. Fees are charged per entry. The pool and fitness facility are closed on the third Tuesday of every month. This property offers shuttle pickup and drop off service from JR Osaka station only. The name on the photo identification presented at check-in must match the name on the reservation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• No visitors or unregistered guests are allowed in this property's executive lounge.

Other details

Enjoy French cuisine at Les Saisons, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 3 and younger eat free breakfast.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tenjimbashi-Suji Shopping Street - 0.9 km / 0.5 mi
Osaka Tenmangu Shrine - 1.2 km / 0.7 mi
Tenjinbashi-suji Shopping Arcade - 1.2 km / 0.8 mi
Osaka Castle Park - 1.4 km / 0.9 mi
Osaka Museum of Housing and Living - 1.5 km / 0.9 mi
HEP Five Shopping Mall - 2 km / 1.3 mi
Osaka-jō Hall - 2.1 km / 1.3 mi
Nakanoshima Park - 2.2 km / 1.4 mi
Hankyu Umeda Main Store - 2.2 km / 1.4 mi
Osaka Castle - 2.3 km / 1.4 mi
NU Chayamachi - 2.4 km / 1.5 mi
Osaka Central Public Hall - 2.4 km / 1.5 mi
Osaka Station City - 2.4 km / 1.5 mi
Osaka Museum of History - 2.5 km / 1.5 mi
Pokemon Centre Osaka - 2.5 km / 1.6 mi
The nearest airports are:
Itami Airport (ITM) - 19.2 km / 11.9 mi
Kobe Airport (UKB) - 44.9 km / 27.9 mi
Kansai Intl. Airport (KIX) - 53.3 km / 33.1 mi
The preferred airport for Imperial Hotel Osaka is Kansai Intl. Airport (KIX).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
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• Sakura Quality
• Parking height restrictions apply
• Cashless transactions are available
• JEA Eco Mark Program
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.