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The Westin Surabaya

The Westin Surabaya

Surabaya East Java
Check in 3:00 PM
Check out 12:00 PM
Begin your wellness journey at The Westin Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 25 minutes drive to Tunjungan Plaza and 25 minutes drive to Royal Plaza Surabaya.

Pamper yourself thanks to complimentary high-speed WiFi, air conditioning, a private bathroom with premium toiletries, a fully-stocked minibar, a 55-inch flat-screen TV, rainfall showerhead, in-room coffee & tea facilities and daily housekeeping, in-room treatments and spa robes. Conveniences include an iron and ironing board, an in-room safe, wheelchair-accessibility, bathrobes and a phone.

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Property Details

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Golf cart
  • Vegetarian breakfast available
  • Golf clubs (equipment)
  • Biodegradable/compostable stirrers
  • Outdoor furniture
  • Number of meeting rooms - 20
  • No single-use plastic stirrers
  • Conference space size (meters) - 8276
  • Bicycle on site
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 3
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Golf lessons available nearby
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 3
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Double-glazing on all windows
  • Rooftop garden
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Health or beauty spa nearby
  • Reception hall
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Change of towels (on request)
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Shopping mall on site
  • Golf driving range on site
  • Pro shop
  • Elevator door width (inches) - 55
  • Golf lessons with a pro
  • Golf caddy
  • Couples/private dining
  • Elevator door width (centimeters) - 140
  • Children's toys
  • Water-efficient showers only
  • Luggage storage
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Children's pool
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 89082
  • Concierge services
  • Total number of rooms - 204

Check-in

Check-in is from 3:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pakuwon Mall - 0.1 km / 0.1 mi
Pakuwon Trade Center - 0.3 km / 0.2 mi
Al-Akbar Mosque - 4.3 km / 2.7 mi
Ciputra Golf Club - 6.8 km / 4.2 mi
Ciputra World Mall - 7.4 km / 4.6 mi
Surabaya Town Square - 7.8 km / 4.8 mi
House of Sampoerna - 8.2 km / 5.1 mi
Lapangan Thor Stadium - 8.4 km / 5.2 mi
Mpu Tantular Museum - 8.5 km / 5.3 mi
Taman Bungkul - 8.7 km / 5.4 mi
Korea Park - 9 km / 5.6 mi
Monument Of Suroboyo - 9.2 km / 5.7 mi
Dyandra Convention Center Surabaya - 10.4 km / 6.5 mi
BG Junction - 10.6 km / 6.6 mi
Joko Dolog Statue - 11.2 km / 7 mi
The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Essential workers only - NO
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 227480 for adults and IDR 113740 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: IDR 100000 per stay
  • Valet parking fee: IDR 150000 per stay
  • Rollaway bed fee: IDR 874000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Pakuwon Mall, Jl Puncak Indah L, Surabaya, East Java 60216, Indonesia
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